Mereo aims to be a responsible, conscious, and exemplary company, contributing to the creation of a world with more fluid and authentic relationships. We place great importance on the principles of honesty and transparency, and we are committed to building a strong and lasting relationship with you based on trust and mutual interest. Part of this commitment includes protecting and respecting your privacy and your choices. Respect for your privacy is essential to us. For this reason, you will find below “Our Commitment to the Protection of Personal Data” as well as our full Personal Data Protection Policy.
Our Commitment to the Protection of Personal Data
We respect your privacy and your choices.
We ensure that personal data protection and security are at the heart of everything we do.
We only send you marketing communications if you have requested them. You may change your mind at any time.
We do not sell or disclose your data.
We are committed to securing and protecting your personal data. This means we only work with trusted partners.
We are committed to transparency about how we use your data.
We do not use your personal data in ways that have not been disclosed to you.
We respect your rights and continuously strive to meet your requests, in accordance with our legal and operational responsibilities.
To further explain our practices regarding personal data protection and privacy, we outline below the types of personal data we may collect directly from you or through your interactions with us, how we may use it, who we may share it with, how we protect and secure it, and your rights regarding your personal data. Not all situations may apply to you. This policy is intended to provide an overview of all possible interactions between us.
When you provide us with personal data, or when we collect personal data about you, we commit to using it in accordance with this Policy. Please read this information carefully. If you have any questions or concerns regarding your personal data, please contact us at: service@mereo.fr.
Who are we?
Mereo is responsible for the personal data you provide to us. The terms “Mereo,” “we,” or “our” refer to the company Mereo in accordance with applicable data protection regulations.
Mereo
22 rue d’Hauteville
75010 Paris, France
What is personal data?
“Personal data” refers to any information relating to an identified or identifiable natural person, as defined by applicable laws and regulations (including EU Regulation 2016/679 adopted on April 27, 2016). This may also include unique digital identifiers such as your computer’s IP address or your mobile device’s MAC address, as well as cookies.
What personal data do we collect and how do we use it?
We may collect your personal data in the following cases:
With your consent:
When you subscribe to our marketing lists (communications may be sent via social media, email, mail, or other channels). At the time of consent, we inform you how your data will be used.
To fulfill contractual obligations:
When you subscribe to our products and/or services and accept their terms and conditions
To provide customer service related to our products and services
If you apply for a position within a Mereo company
Based on legitimate interest:
To provide access to requested products, services, documents, or information
To respond to inquiries or complaints
To improve our services and analyze trends related to our industry
To manage our website
To identify you for administrative purposes
For legal or regulatory compliance:
To verify your identity (e.g., pre-employment checks)
To report any suspected unlawful activity to competent authorities
Types of personal data we collect include:
Your postal address, name, company, and any information you voluntarily provide (e.g., via free-text forms)
Information from public databases, business partners, social networks, or other third parties
Technical data such as IP address, login information, browser type/version, time zone, operating system, and platform
Browsing behavior on our website (URLs, visit duration, interactions, etc.)
Device information (brand, model, operating system, browser type, identifiers)
In some cases, we may collect additional personal data to better respond to your needs. If you do not provide requested data, access to services or our ability to assist you may be limited.
Your rights regarding your personal data
In accordance with the General Data Protection Regulation (GDPR) and applicable laws, you have the following rights:
You may contact us at:
service@mereo.fr
or by mail at:
Mereo – Data Protection Officer
22 rue d’Hauteville
75010 Paris, France
Right of access and rectification
You have the right to access your personal data and request corrections if inaccurate. We may require identity verification before responding.
Right to erasure or restriction
You may request deletion or limitation of your data. If shared with third parties, we will inform them accordingly.
Right to withdraw consent
You may withdraw consent at any time, particularly for marketing communications:
– By clicking “unsubscribe” in emails
– By contacting service@mereo.fr
If consent is withdrawn, we will stop marketing communications. However, data may be retained if required for legal reasons.
Right to lodge a complaint
You may file a complaint with a supervisory authority such as the CNIL:
https://www.cnil.fr/fr/plaintes
Children’s data
Our platforms are not intended for individuals under 16. We do not knowingly collect their data.
Third-party goods and services
We do not send information about third-party products unless explicitly requested.
Third-party websites
We are not responsible for external websites linked from our site. These sites have their own policies.
Cookies
A cookie is a small text file stored on your device when accessing our website. Cookies help recognize your device and improve your browsing experience.
Persistent cookies allow us to recognize you on return visits and provide analytical data to optimize our site.
Social media buttons
Our website may include social media features. These platforms may collect data about your activity, even without interaction. They may act as separate data controllers.
Applicable law
This Policy is governed by French and European law.
Policy updates
This Policy may be updated regularly. We recommend reviewing it periodically.
This version was created on March 2, 2021.